Visitability Ordinance
Bolingbrook
Will County
Through its building code, Bolingbrook has outlined several requirements for new construction to ensure that physically challenged individuals can enter and maneuver in these homes.
Background
Since 2003, the Village of Bolingbrook has required every new residential single-family home development to be “visitable” by people in wheelchairs, expanding access to those living with disabilities. Through its building code, the Village has outlined several requirements for new construction to ensure that physically challenged individuals can enter and maneuver within these homes.
The local chapter of the Coalition of Citizens with Disabilities in Illinois was instrumental in the passage of the accessibility ordinance. In late 1998, Mayor Roger Claar, Village staff, and members of Bolingbrook’s disabled community met to discuss accessibility issues. In 1999, Village staff drafted amendments to the building code and alerted builders to the changes in advance of public hearings. There was some initial resistance from developers and contractors regarding the additional costs of including these features in their homes. However, the Village demonstrated that developers had been incorporating the features in their homes voluntarily for four years, per the building code amendments approved by the plan commission in 1999, and that the benefit to disabled people outweighed the cost to the developer.
How It Works
In 2003, Bolingbrook passed an ordinance to codify voluntary “visitability” criteria, which require:
- A step-free entrance leading from a parking area or public way to an entrance with a minimum 32-inch clear opening.
- One accessible bathroom on the same level as the no-step entrance.
- At least one shower in the home with reinforced beams to allow for the installation of grab rails, if necessary, at a later date.
- Exterior and interior doorways at least 32 inches wide.
- Hallways must be a minimum of 42 inches wide.
- Electrical wall outlets placed no more than 15 inches above finished flooring.
- Wall switches controlling light fixtures and fans placed 48 inches (maximum) above finished flooring.
During the exploratory phase of this policy, Village staff conducted a survey of all single-family homebuilders active in Bolingbrook to determine the approximate cost of incorporating certain “visitability” features into the construction of a new home. The initial survey estimated that additional features would increase the cost of construction by about 1.5 percent. Village staff, having observed the ordinance over a span of more than twenty years, note that in practice these features have proven to be cost-neutral or minimal when incorporated during initial design and construction.
Years after the passing of the original ordinance, when homes originally built to be compliant were being remodeled, the Village realized that the administrative language of the ordinance was not clear enough to require maintaining all aspects of visitability during a remodel. The ordinance language was updated to require that a home originally built subject to the ordinance must remain in compliance in perpetuity.
Public Involvement
Local developers, the Home Builders Association of Greater Chicago, and members of Bolingbrook’s disabled community testified at a June 1999 Plan Commission meeting. The Community Development Department held two open meetings where builders, architects, members of the disabled community and Village staff further discussed the language, resulting in a more comprehensive code. This new draft was presented to members of the Plan Commission during a workshop in August 1999. A final draft of the building code text amendment was produced later that month and presented to the Plan Commission during a September meeting.
Although approved by the Plan Commission in 1999, the building code amendments were not yet law. Therefore, the Village of Bolingbrook Executive Department encouraged builders to voluntarily comply with the visitability code in the interim, which they did for the next four years. In 2003, the mayor and Village staff began the process of making the amendments law and held another series of public meetings and “open houses” for the public to view visitable homes. Tours of the homes, combined with advocacy from The Coalition of Citizens with Disabilities as well as the developers’ record of voluntary compliance, led to the passage of the ordinance in June 2003.
Goal
To improve access to new single-family homes for people with disabilities.
Target
Developers, individuals with physical disabilities, and wheelchair users.
Financing
Features are privately financed by the developer
Success
Over 4,600 homes – approximately 25% of Bolingbrook’s housing stock – now include visitability features.
Builders adapted quickly, visitability features became standard practice, and there has been no negative impact on marketability or home values.
Lessons Learned
The key takeaways from Bolingbrook’s experience are that this was a collaborative process with the development community, implemented with clear and predictable standards and supported by voluntary compliance prior to adoption.
Contact Information
Village of Bolingbrook Community Development Department, www.bolingbrook.gov
This case study was last updated in April, 2026
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